Review Guidelines

Review Guidelines

Why was my review rejected or removed?

If your review does not conform to these guidelines, it may be rejected or removed. All reviews are held in moderation for eight (8) days prior to publishing to ensure these guidelines are met.

We are unable to accept the following reviews:

Reviews that do not pertain to the product

  • Shipping and Packaging – Comments about your shipping experience or the product packaging is not a product review and should be addressed at http://help.powdercity.com.
  • Product Availability – Commentary about product availability is not a product review. If you have questions or concerns about product availability, contact us at http://help.powdercity.com/product/restock.html.

Reviews regarding misuse of products

  • Dosage recommendations – If you are reporting issues related to taking a product and dosage recommendations were not followed, this does not qualify as a valid review of the product. Please go to http://help.powdercity.com and report it to Powder City support so that they can address the issue directly.

Reviews that contain inappropriate or offensive content

  • Inappropriate Content – Reviews may not contain obscenities, profanity, phone numbers, mailing addresses, non-Powder City URLs, foreign language content (unless there is a clear connection to the product), or other people’s material (including excessive quoting).
  • Hate Speech and Offensive Content – We don’t allow reviews that express intolerance for people based on their race, gender, religion, sexual preference, or nationality. Customers are allowed to comment or post questions about products as long as it is in a non-threatening manner.
  • Promotion of Illegal Conduct – Reviews may not encourage or support behavior that is illegal, including violence, illegal drug use (including combining products with legal prescriptions), underage drinking, and child or animal abuse.